When can l expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days of the order beingplaced. Shipment will arrive in between 10-20 business days after the shipment date,depending on the availability of the carrier provider and location. We do apologize thatshipment delay may occur if the shipment requires Customs clearance or inspection, ortransportation delay caused by carrier service.
How can l track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You mayuse the number and track your order at www.17track.net.
What are your shipping rates?
We have a fixed shipping rate of $4.99 USD to all destinations worldwide
Which countries do you ship to?
Currently, we do ship worldwide. But in case your country may not be supported by ourlogistics, we will inform you right away and make necessary changes to your order. Toknow more about our destination listings, contact us via support@urbaniteoasis.com
How canlchange my shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same dayof placing an order. You may contact us via support@urbaniteoasis.com to request for suchchanges.
Can l deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placedon Saturday or Sunday will be shipped the following